Last updated: 25-08-2026
This Privacy Policy explains how Lavanice collects, uses, and shares your personal information when you visit, use our services, make a purchase from this store or otherwise communicate with us.
1. Personal information we collect
Depending on how you interact with our store, we may collect:
* Contact information, including your name, email address, telephone number, billing address, and shipping address.
* Order information, including the products purchased, order value, payment status, returns, and refunds.
* Payment information processed securely by Shopify and the payment provider selected at checkout. We do not directly store complete payment-card details.
* Account information, if you create a customer account.
* Device and usage information, including your IP address, browser, device, pages viewed, and interactions with our store.
* Information you provide through customer service messages, forms, reviews, or other communications.
* Marketing preferences, including whether you have agreed to receive promotional messages.
2. How we use your information
We may use your information to:
* Process payments and complete your orders.
* Arrange packaging, shipping, delivery, returns, and refunds.
* Communicate with you about your order or customer-service request.
* Detect and prevent fraud, abuse, and security incidents.
* Operate, maintain, analyze, and improve our store.
* Personalize your shopping experience.
* Send marketing communications where permitted by law or with your consent.
* Show relevant advertisements and measure advertising performance, subject to your privacy choices.
* Comply with legal, tax, accounting, and regulatory obligations.
Where applicable, we process personal information to perform our contract with you, comply with legal obligations, protect our legitimate business interests, or based on your consent.
3. Cookies and similar technologies
Our store and service providers may use cookies, pixels, and similar technologies to operate the website, remember your preferences, understand store performance, prevent fraud, and support advertising.
Where required, non-essential cookies are used only after you provide consent. You can manage your choices through our cookie banner, browser settings, and the “Your Privacy Choices” link in our footer.
4. How we share personal information
We may share personal information only where reasonably necessary with:
* Shopify, which hosts and operates our online store.
* Payment processors and financial institutions.
* CJdropshipping and other suppliers, fulfillment partners, warehouses, and shipping carriers responsible for fulfilling and delivering orders.
* Customer-support, analytics, advertising, email, review, security, and technical service providers used by our store.
* Professional advisers, regulators, law-enforcement authorities, or courts when required by law.
* A buyer or successor if our business is sold, merged, or reorganized.
These parties may process information only for the services they provide to us or as otherwise permitted by law.
Some privacy laws may classify certain advertising-related disclosures as “selling,” “sharing,” or use for targeted advertising. Where applicable, you can opt out through our “Your Privacy Choices” page.
5. International transfers
We and our service providers may process personal information in countries other than the country where you live, including the United States.
Where required by law, appropriate safeguards are used for international transfers of personal information.
6. Data retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, complete transactions, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.
Retention periods may vary depending on the type of information and applicable law.
7. Your privacy rights
Depending on where you live, you may have the right to:
* Request access to your personal information.
* Request correction of inaccurate information.
* Request deletion of certain information.
* Receive a portable copy of certain information.
* Restrict or object to certain processing.
* Withdraw consent where processing is based on consent.
* Opt out of targeted advertising or certain sharing of personal information.
* Appeal a decision regarding a privacy request where applicable.
* Lodge a complaint with your local data-protection authority.
To exercise your rights, contact us using the details below. We may need to verify your identity before completing a request. We will not unlawfully discriminate against you for exercising a privacy right.
8. Marketing communications
You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email. You may still receive non-promotional messages concerning your orders or account.
9. Children’s privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and, where appropriate, delete it.
10. Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Third-party websites
Our store may contain links to websites operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for those external websites.
12. Changes to this policy
We may update this Privacy Policy to reflect changes to our store, services, legal requirements, or privacy practices. The revised version will be posted on this page with an updated date.
13. Contact us
If you have questions, complaints, or privacy requests, contact us through our contact page